Terms of Service

These Terms of Service ("Terms") govern your access to and use of Sky Exchange's website, courses, content, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Please read these Terms carefully before using the Services. If you do not agree with these Terms, you may not access or use our Services.

By accessing or using our Services, you confirm that:

• You have read and understand these Terms
• You agree to be bound by these Terms
• You are at least 18 years old or have the consent of a legal guardian
• You have the legal authority to enter into this agreement

If you access or use the Services on behalf of a company, organization, or other entity, you represent that you have the authority to bind that entity to these Terms. In that case, "you" and "your" refers to that entity.

To access certain features of our Services, you may need to register for an account.

Account Creation

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

Account Restrictions

You may not:

• Create more than one account per person
• Share your account credentials with others
• Transfer your account to someone else
• Create an account if you are under 13 years of age
• Create an account if you have been previously banned from our Services

When you enroll in a course, you gain a limited, non-exclusive, non-transferable license to access and view the course content for personal, non-commercial educational purposes.

Enrollment Terms

• Duration: Access is provided for the period specified during enrollment or indefinitely if marketed as "lifetime access"
• Single User: Course enrollment is for a single user only
• Non-transferable: You cannot transfer your enrollment to another person
• Access Requirements: You are responsible for having the necessary technology, internet connectivity, and system requirements

Course Completion

To receive a certificate of completion, you must:

• Complete all required course modules and assignments
• Achieve the minimum score on assessments, if applicable
• Comply with all course policies and requirements

By enrolling in a paid course, you agree to pay the specified fees.

Payment Terms

• Fee Structure: Course fees are displayed before enrollment and may be subject to applicable taxes
• Payment Methods: We accept payment through credit/debit cards, UPI, net banking, and other methods as specified
• Currency: All fees are in Indian Rupees (₹) unless otherwise specified
• Payment Processing: Payments are processed through secure third-party payment processors
• Price Changes: We reserve the right to change prices for courses not yet purchased

Subscription Terms (if applicable)

• Recurring Payments: Subscription plans will automatically renew at the end of each billing cycle
• Cancellation: You may cancel a subscription at any time through your account settings
• Prorated Refunds: We do not provide partial refunds for unused portions of subscription periods

All content on our platform, including courses, videos, text, graphics, logos, and software, is owned by Sky Exchange or its content providers and is protected by copyright, trademark, and other intellectual property laws.

Our Intellectual Property

You may not:

• Copy, reproduce, distribute, or publicly display any content from our Services without written permission
• Modify, create derivative works, or reverse engineer any content or software
• Remove any copyright, trademark, or other proprietary notices
• Use our logo, name, or trademarks without written permission
• Attempt to access or download content through automated means or scraping

User-Generated Content

When you submit content (such as forum posts, assignments, or reviews):

• You retain ownership of your original content
• You grant us a non-exclusive, royalty-free, worldwide license to use, store, display, reproduce, modify, and distribute your content for the purpose of operating and improving our Services
• You represent that you own or have the necessary rights to the content you submit

While using our Services, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others, including privacy and intellectual property rights
• Post or share content that is illegal, harmful, threatening, abusive, defamatory, obscene, or offensive
• Impersonate any person or entity or falsely state your affiliation
• Distribute viruses, malware, or other malicious code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with the proper functioning of the Services
• Engage in any activity that could disable, overburden, or impair our Services
• Use the Services for commercial purposes without our prior written consent
• Share your account credentials or course access with others
• Participate in any fraudulent or deceptive practices

We reserve the right to investigate and take appropriate action against violations of these Terms, which may include removing content, suspending or terminating accounts, and reporting to law enforcement authorities.

Sky Exchange strives to provide high-quality educational content, but we make no guarantees about the accuracy, completeness, or suitability of the content for your specific needs.

Content Quality & Updates

• We may update course content periodically to improve quality or relevance
• Course descriptions and previews are provided to help you make enrollment decisions
• Certain courses may require prerequisites or specific knowledge
• We do not guarantee specific outcomes or results from completing a course

Permitted Uses

You may:

• Access and view course materials for personal educational purposes
• Download materials specifically designated for download
• Print limited copies of materials for personal use

Prohibited Uses

You may not:

• Share, sell, or distribute course materials with others
• Record or reproduce video lectures or other content
• Use course materials for commercial purposes
• Remove watermarks or copyright notices from materials

Our refund policy aims to provide fair treatment while protecting our services from abuse.

Eligibility for Refunds

• 7-Day Guarantee: We offer a 7-day satisfaction guarantee for most courses
• Eligibility Requirements: You must request a refund within 7 days of purchase and have completed less than 30% of the course
• Exceptions: Certain promotional offers, bundles, or special discounted courses may have different or no refund provisions
• Subscription Plans: No partial refunds for unused portions of subscription periods

Refund Process

1. Submit a refund request through your account or by contacting support
2. Include your order number, course name, and reason for refund
3. Refunds are processed within 5-7 business days
4. Refunds will be issued to the original payment method

To the maximum extent permitted by law:

• Our Services are provided on an "as is" and "as available" basis without any warranties of any kind
• We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement
• We do not warrant that our Services will be uninterrupted, error-free, or secure, or that any defects will be corrected
• We are not responsible for any loss of data, profit, revenue, or business opportunities
• We are not liable for any indirect, consequential, special, incidental, or punitive damages
• Our total liability for any claims under these Terms is limited to the amount you paid us for the course or service giving rise to the claim

These Terms will remain in effect until terminated by either you or us.

Termination by You

You may stop using our Services at any time. You may also deactivate your account through the account settings page.

Termination by Us

We may suspend or terminate your access to our Services if:

• You violate these Terms or other policies
• We suspect fraudulent, abusive, or illegal activity
• Your account has been inactive for an extended period
• We are required to do so by law
• We decide to cease providing certain services

Effect of Termination

Upon termination:

• Your right to access and use our Services will cease immediately
• You may lose access to course content and materials
• We may delete your account information and content
• Provisions of these Terms that by their nature should survive termination will survive

We may modify these Terms from time to time to reflect changes in our Services, business practices, or legal requirements. When we make changes:

• We will post the updated Terms on our website with the "Last Updated" date
• We may notify you through email or our platform for significant changes
• Your continued use of our Services after changes constitutes acceptance of the updated Terms

If you do not agree to the updated Terms, you must stop using our Services. We encourage you to review these Terms periodically.

If you have any questions, concerns, or feedback regarding these Terms, please contact us: